Client Servicing Resources

Claim documents, templates, and process guides for your team.

Claim Processes

Downloadable documents and process notes to support claim handling across segments.

Project and Engineering

Claim Incident Note

Template to record incident details for project and engineering claims.

Download file

Claims Procedure (English)

Read the claims procedure in English for project and engineering claims.

Claims Procedure (Hindi)

Hindi version will be added soon.

Coming soon

Claims Procedure (Marathi)

Marathi version will be added soon.

Coming soon

Motor Claims

Road Accident Claim Checklist

Document list and filing sequence for a motor claim settlement.

Coming soon

Claim Timeline Guide

Step-by-step timeline from intimation to settlement for motor incidents.

Coming soon

Health and Personal Accident

Hospitalization Claim Dossier

Checklist for hospitalization and cashless claim documents.

Coming soon

Travel and Other Personal Claims

Personal Claim Filing Checklist

Preparation checklist for miscellaneous personal claim filings.

Coming soon